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How We Protect Your Personal Data

At ijbet66, we handle every piece of personal data you share with us with care — from account registration details to transaction records processed through Touch 'n Go…

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ijbet66 How We Protect Your Personal Data
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Reach Us About Your Privacy Rights

If you want to access, correct, or request deletion of the personal data we hold about you, our privacy team is reachable through three direct channels. Whether you are in Johor Bahru or anywhere else in Malaysia, we aim to respond to all data-related requests within five business days. Requests submitted through the form or email receive a written confirmation of receipt.

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Privacy Email

Send your data access or deletion request to our dedicated privacy address at [email protected]. We confirm receipt within one business day and resolve most requests within five.

Live Chat

Our live chat channel is available around the clock. Use it to ask quick questions about what data we hold, how it is used, or how to update your account details immediately.

Help Centre Form

Submit a formal privacy request through the Help Centre form on ijbet66.com. The form creates a tracked ticket so you can follow the status of your request at any time.

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How ijbet66 Handles Data and Cookies

We apply consistent data-handling practices across every part of the platform — from the moment you create an account to the point a withdrawal is verified.

Data We Collect

We collect name, email address, phone number, and payment identifiers needed to operate your account and process transactions via Touch 'n Go, GrabPay, Boost dan FPX. We do not collect data beyond what is operationally necessary.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand how pages are navigated. You can manage cookie preferences through your browser settings at any time without losing access to your account.

Account Security

Account data is protected by TLS encryption in transit and AES-256 encryption at rest. Two-factor authentication is available on your account settings page and we recommend activating it to reduce unauthorised access risk.

Data Retention

We retain account and transaction records for a minimum of seven years as required under Malaysian financial regulations. After that period, data is securely deleted unless a legal obligation requires us to keep it longer.

Third-Party Sharing

We share data only with payment processors, fraud-prevention services, and regulatory bodies when required by law. We do not sell, rent, or trade your personal data with marketing organisations under any circumstance.

Your Right to Correct Data

You may request a correction to any inaccurate personal data we hold. Submit the request via email or the Help Centre form and we will update the record within five business days of verifying your identity.

Privacy Policy Questions Answered

The questions below address the most common concerns about how your data is managed at ijbet66. If your question is not covered here, reach our privacy team directly through live chat or the support email listed on this page.

We collect your full name, email address, phone number, and the payment identifiers associated with Touch 'n Go, GrabPay, Boost dan FPX. We collect only what is needed to verify your identity and process transactions.

Yes. Submit a data-access request to [email protected] or through the Help Centre form. We will compile and send you a structured copy of your personal data within five business days of verifying your identity.

Send a deletion request via email or live chat. We will remove your data from active systems within 14 days. Note that records required under Malaysian financial regulations must be retained for the legally mandated period before deletion.

We share data only with payment processors handling Touch 'n Go, GrabPay, Boost dan FPX transactions, fraud-prevention partners, and regulatory bodies when required by law. We do not sell or rent your data to marketers.

Session cookies maintain your login state and analytics cookies help us improve page performance. You can disable non-essential cookies through your browser settings. Disabling session cookies may affect your ability to stay logged in.

We publish every updated version of this policy on this page with a clearly visible effective date at the top. For significant changes, we will also send a notification to the email address registered on your account.

No. Payment details entered during Touch 'n Go, GrabPay, Boost dan FPX transactions are processed through encrypted third-party gateways. We retain only a transaction reference and amount — never full card or wallet credentials.